Users of the Service are assigned grades according to their usage permissions and the level of Service provided.

• Permissions, benefits, and restrictions for each grade may be adjusted in consideration of Service operation status, risk management needs, and transaction stability.
• A Member's qualification and grade are maintained on the condition that the Member complies with the Terms of Service, this Service Operation Policy, security rules, and other applicable policies.

Members are divided into free Members and paid Members depending on whether they subscribe to a subscription service.

• Subscription services are divided into Pro and Business.
• Search functions, project operation, messaging, administrator accounts, and other major features are provided in tiers according to subscription grade.
• Available functions and benefits may differ depending on User type, including IP Holder or Brand Partner.
• Members may upgrade by subscribing to a higher-grade member service. Free Members may upgrade to paid Members, and Pro Members may upgrade to Business Members.

"Project" means a collaboration unit created for an IP Holder and Brand Partner to collaborate. "Transaction" means an agreement concerning use of works, rights, or services between an IP Holder and Brand Partner in exchange for monetary consideration, including licensing, collaboration, and other commercial forms.

Projects are defined by collaboration purpose, transaction type, conditions, period, and other details, and are operated as either 1:1 inquiry-based projects or Matchups.

Transaction types refer to the actual collaboration models conducted within projects. They include traditional licensing, product production, marketing use, design provision, and other commercial collaboration models that may occur on the Platform.

The Company applies a "prepayment and milestone escrow" structure to all transaction types to support trust-based transactions. The agreement is deemed concluded when payment is completed. The contract period begins on the payment date, and the end date is selected by the transaction parties in the calendar.

All projects using one of the transaction types above are converted into legally effective contracts through the following process.

• The transaction type is first selected by the Brand Partner during inquiry or Matchup registration.
• Based on the inquiry form, both parties agree on specific contract conditions through 1:1 chat.
• The IP Holder sends a payment request specifying confirmed transaction terms such as MG, royalties, and usage period.
• Additional negotiated matters, such as SNS promotion support or additional asset production, are entered in the other details field of the payment request.
• When the Brand Partner completes payment, a digital contract takes effect under the Terms of Service and transaction conditions.
• Contracts concluded within the Platform have the same legal binding effect as ordinary licensing agreements according to the parties' agreement.
• Progress and settlement after contract formation follow the settlement flow defined for each transaction type.

Matchups are paid services charged for each individual registration regardless of membership subscription status. Normal review and registration begin when payment is completed at the final registration step.

When registering a Matchup, the Brand Partner must faithfully enter core project details, including brand name, collaboration overview, budget, royalties, and other essential information.

Matchups approved through operational review are officially published and exposed on the Matchups page within the Inabooth Platform.

Detailed billing rules follow the "Matchup Registration Fee" section of Chapter 4, Billing Items and Pricing Policy. Review standards and detailed guidance follow Chapter 5, Content Management and Operation Policy. Refunds of paid registration fees follow the standards defined in Chapter 4, Billing Items and Pricing Policy.

Published Matchups remain in recruiting status during the recruitment period set by the Brand Partner. During that period, IP Holders may apply, but applicant selection and chat functions are not activated.

Beginning on the recruitment closing date, the Brand Partner receives a 14-day applicant selection period. The Brand Partner may freely select applicants without a numerical limit or may choose not to proceed with selection.

If the Brand Partner finally selects an applicant during the selection period, the selected applicant is immediately notified through the system.

The final end point of a Matchup is the sum of the configured recruitment period and the 14-day selection period. When that period passes, the Matchup is automatically marked ended regardless of whether selection actually occurred.

When a Matchup finally ends, all applicants who were not selected receive an automatic Matchup result notification in bulk.

Any IP Holder Member with IP registered on the Inabooth Platform may apply to a Matchup.

Budgets and royalty conditions included in Matchups are treated as sensitive information containing Brand Partner strategic business plans. To prevent indiscriminate leakage and ensure transaction sincerity, the Platform grants differentiated information access. Sensitive information is disclosed only to IP Holder Members whose identity and rights relationship have been verified through completion of identity verification and final registration of at least one IP.

• The Brand Partner must prepay the agreed transaction amount using payment methods provided by the Platform.
• For safe transactions, the Platform deposits the paid amount through an external payment network (PG) or designated account until settlement conditions in Section 2-2 are satisfied.

• Settlement begins when the approval action, passage of a specified period, or other settlement event defined for each transaction type is confirmed.
• Settlement is generally paid within two business days from the day settlement requirements are satisfied.
• To prevent transactions from remaining unresolved due to delayed approval by one party, the Platform may automatically confirm settlement when the transaction-type deadline or other automatic settlement condition is satisfied.

• When transaction payment is completed, transaction statements and settlement statements may be checked and downloaded at any time in the project chat.
• The Company directly issues tax invoices for all fees and charges received by the Company.
• Tax invoices for collaboration payments between IP Holders and Brand Partners are issued directly between the transaction parties. The Platform provides functions to deliver information needed for tax invoice issuance.

This Chapter defines the scope and operational principles of paid add-on services other than subscription services and Matchup registration.

Details on billing method, fees, settlement standards, and other monetary matters are handled in separate billing policies or service-specific operation guides.

The Platform currently provides the following paid add-on services.

• Concierge service: a customized service that supports or performs the full collaboration process requested by Brand Partners, including IP discovery, matching, contracting, merchandising planning, and production.
• Advertising placement service: a paid advertising service that exposes IP or project content in designated areas of the Platform to increase exposure.

Concierge service is a paid customized service through which the Platform supports IP collaboration overall, including IP discovery, matching, collaboration structure design, contract discussions, and merchandising planning/production, according to Brand Partner requests.

This service aims to reduce complexity and entry barriers in IP licensing and collaboration, support operation resources for large or atypical projects, improve the success possibility of advanced collaborations, and strengthen long-term partnerships through Platform-based collaboration structures.

Concierge service does not replace ordinary project functions and is provided separately at the Brand Partner's option.

Concierge service may include some or all of the following depending on request details and project nature.

• Discovery and recommendation of IP candidates suitable for the collaboration purpose
• IP Holder matching and communication support
• Collaboration structure and transaction type design support
• Contract condition discussion and organization support
• Merchandising or content production planning support
• Project schedule management and progress assistance

Actual scope may differ by individual request and is finalized through prior consultation.

1. The Brand Partner submits a concierge request form.
2. The Company reviews the request and confirms whether service provision is possible.
3. The parties discuss scope, schedule, fees, and deliverables.
4. If necessary, a separate agreement or quotation is issued.
5. The Company performs the agreed concierge work.

Advertising placement service is a paid service that exposes IP, projects, or related content in designated areas of the Platform for promotional purposes.

• Placement location, exposure period, creative specifications, review standards, and fees are separately guided at the time of application or purchase.
• Advertising content must not violate laws, these Terms, this Policy, intellectual property rights, or public order and morals.
• The Company may refuse, suspend, or remove advertising content if it is inappropriate for the Platform or violates applicable standards.

The Platform may charge fees for subscription services, Matchup registration, transaction-related fees, concierge services, advertising placement, and other paid functions.

Actual prices, discounts, events, tax inclusion/exclusion, and payment terms may be displayed on the payment screen or announced separately. If a payment screen and this Policy conflict on a price matter, the payment screen or individually agreed document prevails for that transaction.

• Pro and Business subscription fees may be charged monthly or annually.
• Subscription benefits are provided only during the valid subscription period.
• If recurring payment fails, subscription benefits may be suspended or downgraded.
• Plan changes, cancellation, refund, and proration may be handled according to the payment screen and applicable law.

• Matchup registration is a paid item regardless of subscription status.
• Payment of the registration fee does not guarantee publication. The Matchup may be rejected or requested for supplementation through review.
• If a Matchup is rejected due to violation of laws, policies, or inappropriate content, refund may be restricted depending on the reason and progress.

• Platform brokerage fees may be charged when a transaction is closed.
• Members using certain subscription plans may receive fee waivers or discounts.
• Safe payment fees may apply to domestic and international transactions according to payment method, currency, and payment gateway standards.
• VAT and other taxes may be charged separately unless stated otherwise.

• Refunds are processed under applicable law, the Terms of Service, this Policy, and payment screen notices.
• Refunds may be limited if the paid service has already been used, if review or operation work has begun, if digital benefits have been provided, or if the User is responsible for cancellation.
• If refund is approved, payment cancellation or refund is processed through the payment method used or another lawful method.

Content includes IP information, character images, descriptions, portfolios, project posts, messages, files, comments, reviews, advertising materials, and other information registered, transmitted, or displayed by Users.

Users are responsible for content they register or transmit. The Company may review, restrict, hide, delete, or request correction of content to ensure safe and reliable Service operation.

Users may not register or transmit content that falls under any of the following.

1. Content that infringes copyrights, trademarks, portrait rights, publicity rights, trade secrets, or other rights of third parties
2. Content involving false IP, unclear ownership, or obvious copyright/ownership dispute
3. Content containing false, exaggerated, misleading, or deceptive information
4. Content that is obscene, violent, discriminatory, hateful, defamatory, threatening, or contrary to public order and morals
5. Content that promotes illegal goods, illegal services, gambling, drugs, or other unlawful acts
6. Content that induces off-platform transactions, external contact exchange, fee avoidance, or circumvention of Platform transaction functions
7. Content containing personal information, confidential information, or sensitive information without lawful authority
8. Spam, repetitive, malicious, or technically harmful content
9. Content that interferes with Platform operation or user experience
10. Other content deemed inappropriate by the Company under reasonable operational standards

The Company may take one or more of the following measures for prohibited or suspicious content.

• Request correction or supplementation
• Temporarily hide or restrict exposure
• Reject registration or publication
• Delete content
• Restrict account functions
• Suspend or terminate Service use
• Report to or cooperate with relevant authorities where required by law

When registering IP, IP Holders must provide accurate information concerning ownership, authorization, representative images, descriptions, categories, activities, collaboration history, and available use scope.

The Company may request supporting documents for ownership or authorization and may restrict registration or exposure if information is insufficient or doubtful.

Brand Partners must register Matchup details accurately, including collaboration purpose, transaction type, budget, schedule, usage scope, required deliverables, selection standards, and other material conditions.

Matchups may be rejected, hidden, or requested for supplementation if requirements are vague, misleading, unlawful, discriminatory, or inappropriate for the Platform.

The Company may operate verification marks, badges, labels, or similar indicators to improve trust and provide additional context for Members, IP, accounts, or activity history.

Verification marks and badges do not guarantee transaction performance, legal ownership, quality, or future results unless expressly stated.

Verification or badge types may include, among others:

• Identity or business verification
• IP Holder verification
• IP ownership or authorization verification
• Activity or collaboration history badge
• Platform-selected or recommended badge
• Subscription or membership badge

• Members may apply for verification marks or badges where the relevant function is provided.
• The Company may request supporting documents, business registration information, authorization documents, portfolio evidence, or other materials.
• The Company may approve, reject, withhold, revoke, or request supplementation based on submitted materials and internal standards.

The Company may revoke or change verification marks or badges in any of the following cases.

1. Submitted information or documents are false, forged, altered, expired, or no longer valid
2. The Member loses relevant authority or qualification
3. The Member violates laws, Terms, or policies
4. The badge was granted by mistake or due to system error
5. Operational standards are changed
6. Other reasonable grounds exist for revocation or change

The Company may restrict Service use to protect Users, maintain transaction reliability, prevent illegal or improper acts, and operate the Platform safely.

Restrictions may be imposed according to the severity, frequency, intent, damage, risk, and correction status of the violation.

Service use may be restricted in any of the following cases.

1. Violation of the Terms of Service or this Policy
2. False registration or identity theft
3. Copyright, trademark, portrait right, publicity right, or other rights infringement
4. Registration or transaction of false IP or disputed IP
5. Off-platform transaction inducement, fee avoidance, or circumvention of Platform payment/settlement functions
6. Fraud, deceptive transaction, payment abuse, chargeback abuse, or settlement obstruction
7. Abusive messages, harassment, threats, discrimination, defamation, or interference with other Users
8. Upload or transmission of illegal, harmful, malicious, or technically dangerous content
9. Interference with Service operation, unauthorized access, crawling, scraping, reverse engineering, or system abuse
10. Violation of applicable law or order from authorities
11. Other conduct that the Company reasonably determines may harm Users, transactions, or the Platform

The Company may impose one or more of the following restrictions.

• Warning
• Request for correction or supplementation
• Temporary hiding or deletion of content
• Restriction of search exposure or recommendation
• Restriction of messaging, project registration, applications, payment, settlement, or other functions
• Temporary account suspension
• Permanent account suspension
• Termination of service agreement
• Withholding or suspension of settlement where necessary under law or policy

The Company generally provides prior notice before imposing restrictions. However, prior notice may be omitted where urgent action is required to prevent damage, preserve evidence, comply with law, protect other Users, or maintain Service security.

Users may submit objections or explanatory materials through the customer center or other method designated by the Company. The Company reviews submitted materials and may maintain, modify, or lift the restriction.

If the same or similar violation is repeated, if damage is significant, if intentional misconduct is confirmed, or if legal risk is high, the Company may impose stronger restrictions without applying a lower-level measure first.

The Company may amend this Service Operation Policy as necessary for Service operation, legal compliance, transaction safety, or user protection.

When amended, the Company announces the effective date, changed details, and reasons for change by Service notice or another reasonable method. If a change materially affects Users or is unfavorable to Users, the Company provides prior notice for a reasonable period.

This Service Operation Policy takes effect on June 1, 2026.